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Unlimited call outs

Transport assistance

Replacement keys included

Reliable 24/7 service

Australia-wide, every day of the year.

All common callouts covered

From flat tyres to battery replacement, our team is here to help.

Emergency taxi ride provided

Get up to $50 (incl. GST) to get you where you need to go.

Roadside Assist (From $99 per year)


  • Unlimited callouts
  • 24-hour telephone assistance
  • Jump-starting or battery replacement
  • Emergency fuel
  • Flat tyres
  • Cover options range from 1-6 years
  • Help with lost or locked-in keys
  • Emergency taxi or rideshare – If your car is towed, we’ll allow for up to $50 (incl. GST) to keep you on the move
  • Unlimited callouts
  • 24-hour telephone assistance
  • Jump-starting or battery replacement
  • Emergency fuel
  • Flat tyres
  • Cover options range from 1-6 years
  • Help with lost or locked-in keys
  • Emergency taxi or rideshare – If your car is towed, we’ll allow for up to $50 (incl. GST) to keep you on the move

Roadside Assist Plus (From $139 per year)


  • Unlimited callouts
  • 24-hour telephone assistance
  • Jump-starting or battery replacement
  • Emergency fuel
  • Flat tyres
  • Cover options range from 1-6 years
  • Help with lost or locked-in keys
  • Emergency taxi or rideshare – If your car is towed, we’ll allow for up to $100 (incl. GST) to keep you on the move
  • Emergency hotel accommodation – If you’re more than 100km from home, we’ll make sure you have somewhere to stay up to the value of $150 per night, up to 2 nights
  • Alternative transportation – We can transport you and up to four passengers to your final destination, up to the value of $300 (incl. GST)
  • Unlimited callouts
  • 24-hour telephone assistance
  • Jump-starting or battery replacement
  • Emergency fuel
  • Flat tyres
  • Cover options range from 1-6 years
  • Help with lost or locked-in keys
  • Emergency taxi or rideshare – If your car is towed, we’ll allow for up to $100 (incl. GST) to keep you on the move
  • Emergency hotel accommodation – If you’re more than 100km from home, we’ll make sure you have somewhere to stay up to the value of $150 per night, up to 2 nights
  • Alternative transportation – We can transport you and up to four passengers to your final destination, up to the value of $300 (incl. GST)

General Exclusions


  • Costs to repair your vehicle
  • Your vehicle is unregistered
  • Your vehicle is being operated as a taxi, limousine, rental or hire vehicle
  • Costs to repair your vehicle
  • Your vehicle is unregistered
  • Your vehicle is being operated as a taxi, limousine, rental or hire vehicle

Frequently Asked Questions

What should I do if I need roadside assistance?


Call us at 1300 832 772. We’re here to help you get back on the road asap.

To ensure we can assist as quickly as possible, you will be asked to provide:

  • Your location: Anything from street name to landmarks.
  • Your Vehicle details: Model, colour etc. or your Rego.
  • A description of the problem: engine not working, keys locked in etc. This will help us to send the right specialist to you.
  • A contact phone number, where possible.

Call us at 1300 832 772. We’re here to help you get back on the road asap.

To ensure we can assist as quickly as possible, you will be asked to provide:

  • Your location: Anything from street name to landmarks.
  • Your Vehicle details: Model, colour etc. or your Rego.
  • A description of the problem: engine not working, keys locked in etc. This will help us to send the right specialist to you.
  • A contact phone number, where possible.

How can I buy Roadside Assist?


You can call Toyota Roadside Assistance directly at 1300 832 772 Mon-Fri 8.30am to 7pm EST or contact us to purchase Roadside Assistance at (02) 8884 4888 or alternatively fill out the enquiry form below.

You can call Toyota Roadside Assistance directly at 1300 832 772 Mon-Fri 8.30am to 7pm EST or contact us to purchase Roadside Assistance at (02) 8884 4888 or alternatively fill out the enquiry form below.


What if I don’t have Roadside Assistance with Toyota Financial Services, can I still call for assistance as a one-off?


If you do not have Roadside Assistance with Toyota Financial Services, you can call us to request immediate service and we will help get you back on the road. You will be asked to pay a call out fee and purchase a policy, so you can remain covered in the event you need assistance in the future.

If you do not have Roadside Assistance with Toyota Financial Services, you can call us to request immediate service and we will help get you back on the road. You will be asked to pay a call out fee and purchase a policy, so you can remain covered in the event you need assistance in the future.


I don’t have a Toyota, can I still take out Roadside Assistance with Toyota?


Our Roadside Assistance program covers most makes and models regardless of whether it is a Toyota or not.

Our Roadside Assistance program covers most makes and models regardless of whether it is a Toyota or not.


Does it matter who is driving the car?


Toyota will provide roadside regardless of who is driving your car.

Toyota will provide roadside regardless of who is driving your car.


Can I get roadside assistance if I break down interstate?


Yes, our Roadside policy is applicable Australia-wide for peace of mind.

Yes, our Roadside policy is applicable Australia-wide for peace of mind.


When can I start using my Roadside Assistance?


Immediately. Call 1300 832 772 and the operator will ask you for information including:

  •  Your name and location
  •  Your Vehicle rego
  •  Description of the problem
  •  A contact phone number, where possible.

Emergency assistance cover $150

If you don’t have a Toyota Roadside Assist membership and you require assistance immediately, you can purchase a membership for an additional emergency assistance cover fee.

If you have purchased a Toyota Roadside Assist membership and require assistance within 48 hours of the membership start date, an emergency assistance cover fee will apply.

If you have purchased or received your Toyota Roadside Assist membership at the time of delivery of your Vehicle, through an authorised Dealer, the emergency assistance cover fee will not apply.

The emergency assistance cover fee, and 48 hour waiting period will not apply to renewed membership, provided you renew your membership on or before the renewal expiry date.

Immediately. Call 1300 832 772 and the operator will ask you for information including:

  •  Your name and location
  •  Your Vehicle rego
  •  Description of the problem
  •  A contact phone number, where possible.

Emergency assistance cover $150

If you don’t have a Toyota Roadside Assist membership and you require assistance immediately, you can purchase a membership for an additional emergency assistance cover fee.

If you have purchased a Toyota Roadside Assist membership and require assistance within 48 hours of the membership start date, an emergency assistance cover fee will apply.

If you have purchased or received your Toyota Roadside Assist membership at the time of delivery of your Vehicle, through an authorised Dealer, the emergency assistance cover fee will not apply.

The emergency assistance cover fee, and 48 hour waiting period will not apply to renewed membership, provided you renew your membership on or before the renewal expiry date.


Toyota Roadside Assistance Enquiry

Toyota Roadside Assistance Enquiry

Note: Fields marked with * are mandatory.


Thank you!

Thank you for your Toyota Roadside Assistance Enquiry.

Our Team will be in contact shortly.

Disclaimer


The information provided on this website by Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536 is of a general nature and for information only. Nothing on this website constitutes or should be considered to constitute legal, taxation or financial advice. Before making a decision about any of the products and services featured on this website, you should consult with your own independent legal, taxation and financial advisors, who can advise you about your personal circumstances.

Toyota Roadside Assist is administered by Toyota Finance, a division of Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536.

The information provided on this website by Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536 is of a general nature and for information only. Nothing on this website constitutes or should be considered to constitute legal, taxation or financial advice. Before making a decision about any of the products and services featured on this website, you should consult with your own independent legal, taxation and financial advisors, who can advise you about your personal circumstances.

Toyota Roadside Assist is administered by Toyota Finance, a division of Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536.